More information more frequently can be a good thing. It doesn’t guarantee a better relationship.

The traditional ways in which a relationship of trust is developed include:

• Face to face communication
• Telephone calls
• Written correspondence
• The passage of time

We honor these proven methods of relationship building and add to them a full and complete use of electronic communications through the Internet. We use the web extensively to transmit information and facilitate communication. We look to the internet to reinforce our relationships by:

• 24/7 access to account information [link to account example]
• Investment journal [link to example]
• Simplifying document storage and retrieval
• Consolidating information
• Speeding Communications